Terms of Service
Effective Date: May 6, 2026
These Terms of Service ("Terms") govern your access to and use of the websites, courses, products, and services provided by Abloom Wellness LLC, doing business as Abloom Transformation Group ("we," "us," or "our"). Please read these Terms carefully before using our services.
By accessing or using our websites (including abloomgroup.com and theclaritywalk.com), creating an account, purchasing any product or service, downloading any resource, or subscribing to any communications, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our websites or services.
1. Who We Are
Abloom Wellness LLC is a Virginia limited liability company doing business as Abloom Transformation Group. References to "Abloom Transformation Group" or "ATG" throughout these Terms refer to Abloom Wellness LLC operating under this brand.
2. Eligibility
You must be at least 18 years old to create an account, purchase products, or use our services. By using our services, you represent that you are at least 18 years old and that you have the legal capacity to enter into these Terms.
3. Services We Provide
We provide consulting services, digital products, downloadable resources, online courses, leadership development programs, and related services focused on organizational clarity, leadership development, and burnout prevention. Specific features, products, and services may change over time. We may add, modify, or discontinue offerings at our discretion.
Our online courses and certain other services are delivered through Thinkific, a third-party learning management platform. Your use of the Thinkific platform is also subject to Thinkific's terms of service and privacy policy.
4. Accounts
To purchase courses or access certain features, you must create an account. You agree to provide accurate, current, and complete information when registering and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized access or use of your account.
You may not share your account credentials, transfer your account to another person, or allow another person to access content purchased under your account. Each account is for the use of a single individual.
5. Purchases and Payment
When you purchase a product or service, you agree to pay all fees and applicable taxes at the prices in effect at the time of purchase. We use third-party payment processors, including Stripe, to handle transactions. By providing payment information, you authorize us and our payment processors to charge the payment method you provide.
All prices are listed in United States dollars unless otherwise stated. We may change prices at any time, but changes will not affect orders already placed.
6. Refund Policy
We offer a seven (7) day refund window for our online courses, beginning on the date of purchase. To qualify for a refund, you must:
Submit your refund request within seven (7) days of the original purchase date, and
Have completed less than 25% of the course content as recorded by our learning platform
Refund requests received after the seven-day window, or for accounts that have completed 25% or more of the course content, will not be eligible for refund except where required by applicable law.
To request a refund, contact us at [email protected] with your order number and a brief explanation of your request. Approved refunds will be issued to the original payment method within ten (10) business days.
The following are not eligible for refund:
Consulting services, custom engagements, and group programs (refund terms for these services are set out in the applicable engagement agreement)
Downloadable digital resources after the file has been delivered or downloaded
Promotional or discounted purchases marked as "final sale" at the time of purchase
Group orders, gifts, and bulk purchases unless otherwise specified at the time of purchase
7. Course Access
When you purchase access to a course, you receive access to that course for as long as we continue to offer it on our platform. We do not guarantee that any specific course will remain available indefinitely. We may, at our discretion, retire, replace, or significantly revise courses, products, or features at any time.
If a course you have purchased becomes unavailable within three (3) months of your purchase date, you may contact us at [email protected] to discuss options. We will review your request and, at our sole discretion, may offer a prorated refund, comparable replacement access, or another resolution we determine to be appropriate. Requests received after three months from the date of purchase are not eligible for any refund or replacement.
Course content is licensed to you for your personal, non-commercial use only. You may not copy, distribute, share, sell, sublicense, or create derivative works from any course materials. Sharing your account credentials with others is a material breach of these Terms and may result in termination of your access without refund.
8. Intellectual Property
All content, materials, frameworks, methodologies, branding, designs, text, graphics, video, audio, and other elements available through our websites, courses, and services are the intellectual property of Abloom Wellness LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. This includes our proprietary frameworks and methodologies, including but not limited to The Clarity Walk™ and the Three Fogs and Three Clarities methodology (Direction, Decision, and Boundary Fogs and the corresponding Priority, Decision, and Boundary Clarities), and any related course names, taglines, terminology, and visual identifiers.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our content for your personal, non-commercial use only. You may not reproduce, distribute, modify, publicly display, publicly perform, create derivative works from, or otherwise use our content without our prior written permission.
If you provide us with feedback, suggestions, or ideas about our services, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback into our services without obligation to you.
Some content available through our websites, courses, or services may be owned by third parties or generated using third-party tools. This includes, without limitation, embedded videos (such as YouTube videos), images, music, fonts, content licensed from stock providers, and content generated using artificial intelligence or other automated tools. Third-party content is the property of its respective owners or licensors and is included only as integrated into our offerings. You may not extract, reproduce, distribute, modify, or otherwise use third-party content separately from our services without obtaining permission from the rightful owner. We make no claim of ownership over third-party content beyond the rights we hold under our licenses, and we disclaim responsibility for the accuracy, legality, or appropriateness of third-party content. The legal status of content generated using artificial intelligence is evolving, and we make no representations or warranties regarding the copyright or ownership status of any AI-generated content included in our offerings.
9. User Conduct
You agree not to use our services to:
Violate any applicable law or regulation
Infringe the intellectual property, privacy, or other rights of any person or entity
Upload, share, or transmit content that is unlawful, harmful, threatening, harassing, defamatory, obscene, or otherwise objectionable
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Interfere with, disrupt, or attempt to gain unauthorized access to our services, systems, or other users' accounts
Use automated means, including bots, scrapers, or crawlers, to access our services without our prior written permission
Resell, redistribute, or commercially exploit our courses, content, or services without our prior written permission
We may suspend or terminate your account and access to our services at any time, with or without notice, for any conduct that we determine, in our sole discretion, violates these Terms or is otherwise harmful to us, our users, or third parties.
10. Third-Party Services
Our services rely on and integrate with third-party platforms, including Thinkific, Stripe, Kit, and others. Your use of those platforms is governed by their respective terms and policies. We are not responsible for the acts, omissions, or content of any third-party service. If a third-party platform experiences downtime, technical issues, or service interruptions, we will work to restore access but cannot guarantee uninterrupted availability.
11. Disclaimers
Our websites, products, courses, services, content, and materials are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.
Our courses, frameworks, and materials are educational in nature. They are not a substitute for professional consulting, medical, legal, financial, or therapeutic advice. Outcomes from applying our methodologies depend on many factors specific to your organization and circumstances, and we do not guarantee any specific result.
We do not warrant that our services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. You use our services at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Abloom Wellness LLC, its officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for lost profits, lost revenue, lost data, business interruption, or loss of goodwill, arising out of or in connection with your access to or use of our websites, products, courses, services, or content, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with these Terms or your access to or use of our websites, products, courses, services, or content will not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars (US $100).
Some jurisdictions do not allow certain liability exclusions or limitations. If you live in such a jurisdiction, the limitations in this section apply to you to the fullest extent the law allows, and any liability we may have to you is limited to the smallest amount the law permits.
13. Indemnification
You agree to indemnify, defend, and hold harmless Abloom Wellness LLC, its officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your access to or use of our websites, products, courses, services, or content; your violation of these Terms; or your violation of any rights of a third party.
14. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and share information. By using our services, you acknowledge and agree to the practices described in our Privacy Policy.
15. Modifications to These Terms
We may modify these Terms at any time. When we make material changes, we will update the Effective Date at the top of these Terms and, where required by law, provide additional notice. Your continued use of our services after the updated Terms take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our services.
16. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of our services will be brought exclusively in the state or federal courts located in Virginia, and you consent to the personal jurisdiction of those courts.
Before filing a formal claim, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will use good faith efforts to resolve disputes through informal communication.
17. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be modified, severed from these Terms. The remaining provisions will continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or agreements referenced in or incorporated by these Terms, constitute the entire agreement between you and Abloom Wellness LLC regarding your use of our services and supersede any prior agreements between you and us regarding the subject matter of these Terms.
19. Contact Us
For questions about these Terms, please contact us:
Abloom Wellness LLC doing business as
Abloom Transformation Group
PO Box 1024 Glen Allen, VA 23060
Email: [email protected]